Playground: Common Question And Answers

Helen Skeates
Helen Skeates
20 min read

There is no doubt in our minds that you have questions, and we are here to help. We’ve compiled a list of the most frequently asked questions about playground and leisure projects to help you get started. No worries. Our helpful customer service representatives and recreation consultants are always happy to assist you if you don’t find the answer to your query here.


Who is Play & Park Structures?

For more than 40 years, Play & Park Structure, Inc. has focused on designing play items and programs that help students learn in the classroom while also encouraging physical activity, promoting environmental awareness, and fostering community.

Where are your products made?

Our 400,000 square foot Fort Payne, Alabama production and distribution plant is ISO 9001 and ISO 14001 certified, and makes the vast majority of our products.

Playground safety

How do you warrant your products?

One of the best warranties in the industry is offered by Play & Park. All Play & Park Structures posts, clamps, caps, and hardware are covered by a limited lifetime warranty. A 15-year limited warranty is standard on the majority of other components. Please check out our warranty information here. ” WARRANTY

How can I be sure my playground is safe for children?

Children are the focus of every Play & Park Structures playground. In accordance with ASTM standards, all IPEMA-certified products are available. The design and safety of our products are also taken into consideration by us. Our manufacturing plant is certified to ISO 9001 (quality, production, and installation) and ISO 14001 (environmental management, measurement, and assessment).

How long are your playgrounds expected to last?

Everything on Play & Park Structures is covered by a limited lifetime warranty. A 15-year limited warranty is offered on the majority of other components. For more information about our warranty, click HERE.

Do you provide any financial options?

Yes! A new playground for your school, church, or community can be created in a variety of ways. We are a member of various purchasing cooperatives (TCPN and GSA, for example). National purchasing cooperatives allow you to acquire without going through the bid procedure by utilizing vast pools of purchasing potential. Our leasing scheme, provided by Navitas, is another option available to consumers of Play & Park Structures. The application form can be found here.

We are a small community. Where can we find funding or better pricing?

For the best price, contact Play & Park Structures. You can, however, maximize your budget by taking advantage of purchasing contracts or our leasing program. Here’s a link to our website’s Funding page:

How do I contact a representative close to me?

We have a nationwide network of experts in the field of recreation. Identify your local representative and get in touch with them by using our ‘Find your Consultant’ feature.

What is the estimated project timeline?

Pre-designed structures from our website or catalog are the fastest method to get your system delivered, but we also provide custom designs that are tailored to your needs. Custom designs will add to the project’s schedule because they must be produced and rendered to your standards. Your equipment should arrive in 3-4 weeks after you place your order.

What if I find damaged parts after delivery?

At the time of installation, some defective parts may be discovered because each component is coupled to the system. Contact your representative immediately if a defective part is discovered during installation. Until the problem is rectified, keep the product’s packing and documentation.

How much do your playgrounds cost?

There are a variety of elements that go into playground cost, including the size of your area and the individual products you select. Playgrounds can be designed to fit nearly any budget. Adding play value without investing in an entire play system is an excellent strategy when price is a problem.

How do your playground’s designs promote safety?

All of our particular goods are designed with the needs of children in mind. In accordance with ASTM standards, all IPEMA-certified products are available. The design and safety of our products are also taken into consideration by us. Our playground experts take into account factors such as the height of the playground components, mandatory use zones, and pathways that encourage a good flow of traffic inside the play area to prevent unnecessary hazards while designing your structure.

How is imagination playground different than other playgrounds?

There are many types of fixed equipment at traditional playgrounds that focus on improving children’s gross motor abilities, such as slides, monkey bars, and teeter-totters. While the Imagination Playground encourages children to play with sand, water, and loose pieces, it is also an interactive, transformable environment. While typical running, jumping, and climbing can still be found in the Imagination Playground, there are also chances for fantasy play and socio-cooperative play. Kids need to be physically active, but they also need to be mentally active. According to studies, children who have participated in a wide variety of engaging play activities by the time they reach the age of eight are better prepared to succeed in later years of formal education. In addition to or instead of typical playground equipment, Imagination Playground can be used.

Playground Safety - SignatureCare Emergency Center

Where can i go to experience imagination playground?

At Burling Slip in the South Street Seaport district of New York City, Rockwell Group collaborated with the city’s Department of Parks & Recreation to open the flagship Imagination Playground Park in July 2010. New York, Chicago and Hawaii all have their own Imagination Playground sets.

How much does an imagination playground cost?

The cost of Imagination Playground depends on whatever version you choose.

What are the imagination playground blocks made of?

In order to make Imagination Playground Blocks, a cross-linked polyethylene foam was utilized. The closed-cell foam is soft, lightweight, waterproof, and reusable. Mold, mildew, rust and bacteria have no effect on it. When the blocks are no longer needed on the playground, they can be taken to a landfill or returned to the manufacturer for recycling.

Are the imagination playground blocks safe?

Non-toxic and mold and mildew resistant, Imagination Playground Blocks can be used anywhere. In addition to being weather-resistant, they are also safe for children to play with. Because of the specific molecular linkage employed to bind the foam, the blue blocks will smolder rather than catch fire if placed near an open flame. All of our goods are certified by ASTM and CPSC.

How can the imagination playground blocks be cleaned?

A scrub brush, soap, and water are all that’s needed to clean the blue blocks.

Are the imagination playground blocks environmentally friendly?

Imagination Playground is happy to answer any questions you may have about recycling these high-quality components.

Can I get the imagination playground blocks in different colors?

A single color is used for the Imagination Playground Blocks in order to encourage more imaginative play without the distraction or competitiveness that can develop from multi-colored toys.

What is a play associate?

Children’s play is encouraged and supported by Play Associates who administer and maintain the Imagination Playground, as well as assist children in their play. Play Associates do not instruct youngsters on how to interact with the world or the objects in it. There is no formal instructional or recreational program, but they may quietly exhibit a new use of things. As a result of their natural curiosity and desire to play, children’s actions will reflect this. Having a skilled staff member monitoring the resources will allow children to play in ways that would otherwise be impossible.

How do you become a play associate?

It is included in the purchase price of all Imagination Playground sets. It includes an overview of the Imagination Playground concept; loose parts play; current research in child development; and advice and resources to help Play Associates support creative play every day. On-demand access to the course materials is provided over the internet. Learn more by contacting us.

New York City Department of Parks and Recreation personnel work at Imagination Playground in Burling Slip. To further prepare Play Associates for their year-round duties, the Parks Department uses Imagination Playground at Burling Slip for year-round training.

Must all sites that obtain imagination playground in a box have play associates?

Products from the Imagination Playground are designed to be utilized with a Play Associate. A curriculum has been designed by Imagination Playground to teach these staff the proper use of the company’s products. Play Associates must complete this training before they can take leadership of the Imagination Playground.

Our recommendation is to have one adult for every twenty children ages 5 to 12, although this ratio should be set by site rules. There should be fewer adults per child when children are under the age of 5.

Who did you consult with on this project?

Our research and development phase included consultations with many notable figures in the field of play and education, including Roger Hart [director of the Children’s Environment Research Group and professor of environmental psychology at the Graduate Center of the City of New York], Susan Solomon, Penny Wilson, and Elise Clark at the City & Country School in New York City [we also consulted with the author of American Playgrounds: Revitalizing Community Space]. Additionally, we spent a considerable amount of time interviewing and conducting focus groups with parents, teachers, and children, as well as developing prototypes and conducting extensive study into various forms of play.

Are socks required?

Do you need socks to use the equipment? At our facility, we sell socks for $2.25 a pair if you forget yours at home. Socks are also essential for parents who are helping their tiny children navigate the play equipment.

Can I bring my own food during open play sessions?

If you don’t want to bring your own food, there are lots of options at our concession stand!

Seven Playground Safety Tips for Parents and Caretakers | South Shore Health

What is the age range for your facility?

Children under the age of 12 are permitted to use our playground equipment.

Do you offer memberships for your facility?

Not right now, but we’ll be able to get you a terrific bargain on punch cards soon.

With a punch card, families who plan to visit frequently can save money! They’re $65 each and come with ten punches! For children ages 2 and up, each punch covers one child’s entrance, saving you around $30. Punch cards have the benefit of never expiring, which is a huge plus. So, if you bring your kids in once a week, once a month, or even once a year, we’ll honor your punch card!

Are parents allowed on the equipment?

While parents aren’t allowed to participate in any of the activities, they are permitted to assist youngsters under the age of 3 and those with special needs.

Is your facility handicap accessible?

Do we have a facility that is accessible to people with disabilities?

Can I decorate the party room for my child’s party?

Yes, that’s correct! Decorations such as balloons and banners are welcome if you wish to bring them in yourself. There are no ceiling-hanging or confetti-filled things allowed at our event, and only painter’s tape, which we supply, can be used to secure anything to the wall. It’s perfectly acceptable to set up the party area yourself, but a party assistant will gladly take care of it so that you can enjoy your guests!

Can I schedule a party during open play?

Our Clubhouse Party package includes this. Open-play visitors are welcome to join you in the playrooms, but only during the final 40 minutes of your party!!

Do I need to pay up front for the party?

To secure a party time slot, a $100 non-refundable fee is required. This contributes to your overall party balance. On the day of your event, you’ll make the final payment. There are no exceptions to this rule.

When do I need to show up for my party?

There is no need to arrive more than 10 minutes early for your child’s birthday celebration. Allow 10 minutes for everything to be brought inside and for waivers to be checked! Our team will set up your party room during the children’s play time, so you and your guests don’t have to worry about arriving early to set up.

Is alcohol allowed for adults during my party?

No, alcohol is not permitted in any of our facilities.

How long can we play?

Passes for Playground World and Baby World each allow three hours of access.

Are socks required to play?

Adults and children alike must wear socks when entering our play areas. You can buy socks at the front desk if you forget them.

Is the Playground supervised by staff?

If you have any questions or concerns, please don’t hesitate to reach out to us. However, we are not here to take care of your children for you, so the team will walk through the playground on a frequent basis. This is a prevalent misconception in our field, but please remember that your children and the acts of your children are your responsibility, so you must be prepared to take responsibility for them.

The Super Slides you have go pretty fast, are you sure that’s safe?

Even though they go a little faster than you’re used to seeing, they’re completely safe to use by both adults and children. In the sake of everyone’s safety, we constantly suggest the following measures:

To prevent your elbows from bouncing off the sides, fold your arms across your chest as you lower yourself.

– Maintain a modest incline in your back to facilitate an easy descent.

Can adults use the Playground?

Absolutely! Yes, you should! For free, you can take a look around and see for yourself how vast and wonderful it is. You just have to remember to remove your shoes if you’re an adult.

Helen Skeates

Helen Skeates

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