What To Do About Puffy Mattress Too Soft? Helpful Information!

Helen Skeates
Helen Skeates
16 min read

Puffy mattresses that are excessively soft can be fixed with a mattress topper and the right foundation. Also, if you’re interested in purchasing from Puffy, we’ll discuss their available bedding and foundations. In addition, you’ll learn more about how to pick the right level of firmness for your mattress.

Why Is My Puffy Mattress Too Soft?

Due to its firmness rating of 6 to 8, the Puffy mattress will never feel excessively soft. In comparison to Puffy’s other two hybrid mattresses, this one has a medium firmness. It’s possible to make your Puffy mattress firmer by using a mattress topper or by inspecting the base.

Add a mattress topper

Even a Puffy mattress that is overly soft can benefit from the addition of a mattress topper. Puffy memory foam mattress topper is an option if you’d rather have a whole Puffy bed set-up. You can choose from two different levels of firmness to make your bed’s surface more difficult to sleep on.

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Is there anything else you should know about the Puffy mattress topper?

  • Hypoallergenic and Oeko-Tex Standard 100 certified.
  • All sleeping postures can be accommodated with this mattress.
  • Intriguing bamboo-polyester fabric
  • Mattress topper cover that can be washed
  • Mattresses up to 15 inches thick can be accommodated by elastic compartments.
  • Extra security provided by a bottom-layer grip.

Use the right base

Because it is medium-firm and does not feature plush layers like the Puffy Lux and Royal hybrids, the Puffy mattress is not designed to feel soft. However, if the base is not properly supported, any mattress will feel soft because of drooping. The surface on which you intend to place your Puffy mattress should be free of any damage or slatted; the slats should not be too widely apart.

If you’re curious, we’ve also talked about what kind of bed frame works best with the Puffy mattress. However, in general, the Puffy mattress can be used with any type of frame, base, or foundation.


It may take some time to get used to your new mattress, but it will be worth it in the long run.

Our Puffy Mattresses are meant to last a long time thanks to the high-quality foams we utilize. In order for the foams to reach their greatest comfort levels and to mold, conform, and adjust to your body correctly, they must be worn in a bit. The layers of your new Puffy Mattress will stretch and soften with use. Higher quality and denser foams typically take longer to break in than a conventional innerspring mattress, but the trade-off is that they can last much longer.

Your body will need some time to become used to a new mattress after replacing an old one that had developed sags, dips, and lumps. While your old mattress began to degrade, your body began to overcompensate to keep you comfortable as your spine got misaligned while you were sleeping. For the first time in a long time, you’ll be able to sleep on a mattress that’s properly supporting your body. Allow enough time for your body to adjust to a new, more supportive sleeping surface.

To get the most out of the Puffy Mattress, or any mattress for that matter, you need to allow it to break in. During the initial adjustment period, it’s not unusual to feel some discomfort. Despite the inconvenience, we want you to enjoy your new Puffy Mattress as soon as possible. Don’t be too quick to condemn your new mattress after only a few nights of use; the feel will improve dramatically after your mattress has had a chance to break in.


Because of the high-density foams used in high-end memory foam mattresses, break-in times can be extended.

Within the first two weeks of use, most innerspring mattresses break in, but coils and the “comfort layer” that sits on top of them might lose support dramatically after a year. After the first week, the feel of a latex mattress won’t alter significantly, but due to the nature of latex, it can sag with time. Due to the higher density of the foam, it might take up to 30 days for a new Memory Foam mattress to break in. It is this density that allows Puffy to give you that supporting hug without making you feel like you’re sinking into the bed.

After being compressed, these foams need additional time to expand up and stretch to their full comfort potential. With Puffy Mattresses and other high-end memory foam mattresses, the majority of owners feel that the wait is worth it for the long-lasting comfort that you can expect to experience for years following your purchase.

Overall Mattress Performance

Quality of Material Used?

Both of Puffy’s mattresses have high-quality memory foams with a suppleness rating that is ideal for side-sleeper comfort. For people who have trouble sleeping comfortably, they’ve recently upgraded their mattresses by adding new layers of cooling technology. Puffy Mattresses That Are Not Enough Firmness

What Is The Comfort Like?

Customers love the cooling and zoned support features that Puffy has added to their mattresses over the years. Puffy’s mattresses have a universally comfortable medium-firmness level, which is ideal for those who don’t require a specific level of firmness.

How Firm Is It?

For people of average height and weight, the Puffy mattresses have a medium firmness. With the Puffy Lux, side sleepers may enjoy the benefits of memory foam without the drawbacks. As a stomach sleeper, the Original Puffy mattress may appeal to you more because it has less shape, whereas thicker mattresses are better for reducing stress.

Does Puffy Mattress Isolate Motion?

To isolate yourself, Puffy’s mattress is a great choice. Even when weight is applied to one section of the mattress, little movement is generated across the entire surface of the mattress. Memory foam and polyfoam are well-known for their ability to isolate motion significantly better than other mattress materials, such as coils and springs, which are more typically used.

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Mattresses with motion isolation are vital for couples who sleep together. Those who sleep on a mattress that effectively isolates motion will not be troubled by their partner’s movements during the night. Getting in and out of bed and surrendering are both possible without disturbing others.

Does it Provide Pressure Relief?

Additionally, the Puffy mattress’s ability to alleviate stress is an enticing feature. Mattresses that are designed to alleviate pressure points do not cause pressure points to form while people sleep on them. Those who sleep on their side are more likely to experience pressure points, making the Puffy mattress an excellent option for them.

It’s the memory foam comfort layers’ cradling and contouring abilities that make the Puffy so stress-relieving. Mattresses with excellent stress alleviation are preferred by those who suffer from pain and tightness when sleeping.

Exactly how Does It Control Temperature?

The Puffy, like many other all-foam mattresses, has a tendency to overheat. Memory foam, in particular, is well-known for its ability to both retain and capture heat. As the Puffy’s memory foam heats up, it conforms to the shape of your body. Due to a lack of ventilation, the heat cannot be dissipated.

People who sleep hot may wish to consider a mattress with a lower temperature setting. Temperature regulation isn’t just about the mattress.

Puffy Royal has a lot of features that enhance airflow, and our sleepers found it to be cooler than they expected for an all-foam mattress. The convoluted foam layer is largely to blame for this. The top layer’s gel-infused foam is also designed to draw heat away.

Exactly how Is The Edge Support?

When weight is applied to the edges of the Puffy mattress, they flex easily. Sleepers may be unable to utilise the entire surface area of a mattress if the mattress has soft edges instead of strong side support. When they sleep towards the edge of the bed, they may feel as if they are in risk of falling over.

All-foam mattresses have soft edges. Because innerspring and hybrid mattresses include a lot of coils, they tend to have more side support. Edge support isn’t a must-have for everyone, but for those who have difficulty getting in and out of bed, it can be more important.

What About Ease of Movement?

It does not supply the most convenient surface area to relocate around on since the Puffy is an ultra-conforming mattress. Memory foam “hugs” a sleeper’s body when they press down on the mattress. An impact on their body persists for a length of time after they migrate. It’s possible that the force of the body’s hit will impede your ability to move.

Because the Puffy mattress is so moldable, it doesn’t provide the most convenient surface for moving about on. ‘ Mattresses with memory foam “hug” its occupants when they press down on them. Relocation has a long-term physical impact on their bodies. Having your body hit something might be a hindrance to movement.

Is It Good For Sex?

Mattresses that are more responsive and springy tend to be better for sex than those that are more adherent like Puffy. In contrast to the Puffy mattress, these mattresses have a “bounce” that is responsive to movement. It can be difficult or uncomfortable to move on top of a foam mattress that is shaped.

As far as sex goes, the Puffy mattress is essentially silent, which is a good thing. Instead of making a squeaking or creaking sound when you move on an innerspring or a hybrid bed mattress, the Puffy does not need to do so.

What About Off-Gassing?

It is common for an all-foam mattress like Puffy to emit a small amount of off-gassing when it is first opened. A fresh mattress’s off-gassing is caused by the release of volatile organic compounds (VOCs) into the air. Even though VOCs are emitted by a variety of industrial goods, polyfoam is particularly notable for emitting its distinctive aroma.

The off-gassing stench from Puffy should diminish within a day or two in a well-ventilated area for the vast majority of people. For the first 24 hours after unpacking the Puffy mattress, those who are sensitive to chemical odors should avoid being in the same room as the mattress.

Is the Puffy Mattress Right for You?

According to our testing of this mattress’s major advantages and disadvantages, here are some suggestions to help you make a decision.

Puffy Recommendations

  • People who like to sleep on their backs and their sides would likely enjoy this bed, as long as it has good cushioning on the mattress without a lot of bounce.
  • While it’s rare to come by memory foam that sleeps cool, the air conditioning gel mix aids to make the Puffy breathable as well as comfy throughout the night.
  • Take that, aches and pains! The Puffy has you covered! Although I can’t promise anything, the bed is designed to alleviate a lot of pressure pain.

Puffy Complaints

  • On the Puffy, you won’t receive the “forward” sensation because the mattress focuses on sinkage and also stress alleviation rather than bounce and spring.
  • Strict stomach sleepers should be aware of the Puffy’s softness, which may not be able to support their hips and shoulders adequately.


For those who are interested in acquiring them, you may find them online at Puffy. Puffy does not have a physical presence and does not allow their products to be sold through third parties such as mattress retailers or Amazon.


Customers in the neighboring United States are eligible for free common shipping from Puffy. Alaskans and Hawaiians can also buy the mattress, but they’ll have to pay delivery. It’s difficult to ship internationally.

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Once a Puffy mattress is purchased, it is shipped within one to three days. The mattress is rolled, pressed, and plastic-sealed before being packaged in a box for delivery. Puffy does not offer White Glove delivery or the disposal of old mattresses, therefore customers are responsible for unpacking and putting the mattress together.

Sleep Trial

All of Puffy’s mattresses come with a 101-night sleep trial. A compulsory 14-night burglary period is part of the trial. During the burglary period, customers are required to use the mattress for longer before they can begin a return, so they can become used to the mattress.

A complete refund is guaranteed to customers who opt to return their mattress during the first 101 nights. Returns are not accepted by Puffy.


A lifetime warranty is included with every Puffy mattress. When an issue arises, Puffy will mend or replace the mattress for free if all of their service warranty conditions are met.

As long as the mattress has been used on an acceptable bed frame, it is eligible for the warranty. Burns aren’t covered by the warranty, though, as they’re the result of abuse or overuse. Mattress impressions that are less than 1.5 inches deep are considered normal and are not covered by the warranty.

Customers can file a warranty claim on the Puffy website by filling out the contact form. To begin the case, they will need to provide information about their order as well as a photo or video showing the problem with the mattress.


Side sleepers looking for an all-foam mattress and contemplating a more expensive memory foam model will find Puffy Mattresses to be exceptionally comfortable. Puffy Mattresses That Are Not Enough Firmness

These mattresses, too, are created in the United States. A 100-night trial is also included, and if you don’t like the product, they’ll come and pick it up for you at no charge.

Does the Puffy Mattress Sleep Hot?

Here is an example of how the mattress’s temperature retention can be shown by using my thermal camera:. Given its design, this mattress performed admirably in terms of heat dissipation. Other mattresses, such as the Purple, may not adapt as well if you’re concerned about overheating while sleeping.

My Puffy  Mattress Recommendation

If you’re looking for something softer than the average memory foam mattress, the Puffy should fit the bill. After the $300 discount, the price of a queen-sized mattress is comparable to other brands. Aside from the fact that it’s quite comfortable, it’s also very easy to get around on.

The 2020 Puffy Mattress Update

Since the introduction of this mattress in 2017 there have been literally dozens of new competitors in the online bed in a box market. The Puffy, despite the fact that it shares some qualities with the others, nevertheless has a distinct vibe.

If you’re a side sleeper, the Puffy mattress should definitely be on your shortlist because it should fully alleviate pain in your shoulders and hips. It’s definitely worth a try because the Puffy is so convenient.


And that’s all there is to it! To summarise, if your Puffy mattress is too soft, you may either buy a firm mattress topper like Puffy’s or enhance its foundation. Sagging in a bed causes it to feel softer.

In general, the Puffy mattress is medium-firm, so it won’t be too soft for you to sleep on. There is no need to worry about your mattress if there is an issue with Puffy’s warranty.

Helen Skeates

Helen Skeates

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